Identity and contact details of the data controller:
The web site www.dovainstudio.com (the “Site”) is operated by E-things & Stuff (hereinafter “DovainStudio”), having its registered office at Rua da Bandeira, 102 1º Centro Dtº, 4900-560 Viana do Castelo, registered at the Lisbon Commercial Registry, under number 509744281, and with tax ID number 509744281, in its capacity of data controller for the purposes of applicable data protection laws and regulations.
Data processed, legal basis and purposes of the processing:
Depending on the services provided by the Site and used by you, on your choices and configuration of your terminal (with respect in particular to cookies and other tracers), personal data concerning you (your “Data”) collected and processed by DovainStudio mainly includes: your family name, first name, e-mail address, postal address and telephone number, your bank account details for the purposes of online sales, your past purchases, your preferences and interests, navigation patterns as well as your connection logs. This Data shall be collected either with your express consent, or where it is necessary for the execution of your orders (performance of a contract).
Your Data shall be collected in order:
- to answer your questions sent via the “Contact“ form;
- to manage any orders that you may place online and their delivery as well as the applicable warranties;
- to ensure the security of your online transactions, to prevent fraud and payment defaults (see our T&Cs for more details);
- to manage and optimise the customer relationship;
- subject to your consent: to send you information about our offers, news and events (newsletters, invitations and other publications);
- to make statistics
The Data that is indispensable for DovainStudio to fulfill the purposes that are described above is marked with an asterisk on the various pages of the Site. Should you not fill in these mandatory fields, DovainStudio may not be able to take care of your demands and/or to provide you the requested products and services. Other Data is purely optional and allow us to know you better and to improve our communications and services accordingly.
Recipients of the Data:
Your Data shall be processed by DovainStudio. It shall not be transferred or made accessible to any third party apart from (i) possible subcontractors of DovainStudio (carriers, providers of hosting and maintenance services of the Site, payment and fraud management service providers, etc.), for purely technical and logistical reasons, and (ii) in case of a reorganisation of our House, including total or partial transfer of assets, merger, takeover, de-merger, and in general any reorganisation operation.
Your Data may be disclosed to the other companies of DovainStudio for purposes of management and optimisation of the customer relationship, and, subject to your consent, to send you information about the offers, news and events of our studio.
Finally, DovainStudio may disclose your Data to third parties if such disclosure is required by law, by a regulatory provision or by a court ruling, or if this disclosure is necessary to ensure the protection and defence of its rights.
Transfers of Data abroad:
The recipients of your Data may be located abroad, including outside the European Economic Area. Any transfer of your Data outside the European Economic Area shall only take place subject to appropriate safeguards being in place, such as contractual safeguards, in keeping with applicable data protection laws and regulations.
Your rights:
In accordance with applicable data protection laws and regulations, you have a right to request access to, rectification or erasure of your Data, or restriction of processing, and to object to said processing, as well as the right to data portability to the extent applicable. You can also oppose the use of your Data to build up your client profile; in this case you will no longer benefit from customised offers or services. These rights may be exercised directly with DovainStudio by contacting us in the “contact” link in our “Site” or by sending a letter by regular post to Rua da Bandeira, 102 1º Centro Dtº, 4900-560 Viana do Castelo, Portugal. You may be asked for proof of identity. Moreover, you may request at any time that we stop sending you information about our offers, news and events by using the hypertext link earmarked for that purpose in each e-mail that we send you. You can also contact us by regular post by writing to Rua da Bandeira, 102 1º Centro Dtº, 4900-560 Viana do Castelo, Portugal.
Retention period of your Data:
The Data that is collected and processed under the “Contact” section shall only be kept throughout the duration of the processing of your request. It shall be deleted thereafter.
Should you decide to create a client account, your identification Data shall be kept for as long as your account is active and you do not close it. You may close your account at any time. Your request shall be taken into consideration immediately, or in case of any pending order, as soon as it shall have been executed in full. Should your account remain inactive for five (5) years, DovainStudio shall contact you to find out whether or not you wish to maintain your account. Should you not wish to maintain it, your account shall be closed and your Data shall be destroyed.
The Data concerning your orders shall in principle be kept by DovainStudio for a period of time that does not exceed the applicable statutory limitation periods. This Data may however also be viewed from your client account as long as the latter remains active. Upon closure of your client account, this Data (i) shall be archived for accounting and evidential purposes for the abovementioned statutory limitation periods, or (ii) shall be destroyed if these periods have expired. Your bank account Data shall be kept secure for the duration that is needed for the confirmation of your order and its payment and shall then be immediately destroyed. In case of a payment default, your Data shall be kept throughout the duration of the management of the incident, and thereafter for a period of three (3) to five (5) years depending on the seriousness of the incident.
Retention period of your Data:
The Data that is used for the purpose of sending you information concerning the offers, news and events of our studio shall be kept for a period of five (5) years as of the date on which it was collected or as of your last contact with DovainStudio. Upon expiry of this timescale, DovainStudio may get in touch with you to find out whether you wish to continue to receive information about our offers, news and events. Your Data shall be destroyed within a maximum of one (1) month following any request on your part to unsubscribe.
Finally, the connection logs that are collected, subject to your consent, using the cookies and other tracers implemented on our Site, shall be kept in accordance with applicable laws and regulations for a period of time that does not exceed twelve (12) months. For more details, see our cookies policy.
Contact details of the data protection officer (DPO) and right to lodge a complaint:
Should you have any question about the collection and processing of your Data by DovainStudio, please contact the data protection officer of DovainStudio by sending an e-mail to info@dovainstudio.com. You may also address any complaint to the Comissão Nacional de Proteção de Dados, Av. D. Carlos I, 134 - 1.º 1200-651 Lisboa, regarding the way in which DovainStudio collects and processes your Data.
Intellectual property:
All the material within the www.dovainstudio.com web site (drawings, designs, illustrations, photographs, sound tracks, written texts, logos, trademarks, etc) is the exclusive property of DovainStudio or any of its subsidiaries (henceforth “DOVAIN”). You may not reproduce, distribute, publish, transmit, create works deriving from or based on, modify or sell any of the contained material, either totally or partially, by any means or process (unless otherwise expressly stated in this document).
The ‘DovainStudio’ trademark, our logo, and the rest of the brands and logos related with DOVAIN, whether registered or not, that are displayed on the www.dovainstudio.com web site, as well as the dovainstudio.com domain name, are and will remain the exclusive property of the DovainStudio. Any reproduction, distribution, transmittal, modification or use of these trademarks without the prior written consent from DovainStudio is forbidden.
You may not eliminate any reference to copyrights, trademarks or any other indication regarding intellectual property rights contained in the www.dovainstudio.com web site, or any other content included therein. You may create copies of the web pages published in the www.dovainstudio.com web site for private and personal use and not for profit or commercial use, as long as any copies of said web pages retain all copyright or proprietary notifications and the rest of the intellectual property notifications contained therein.
The DovainStudio web site, with headquarters in Viana do Castelo, Rua da Bandeira, 102 1º Centro Dtº, 4900-560, Viana do Castelo, Portugal, with tax ID 509744281 and included in the Lisbon Commercial Registry, under number 509744281, is original creative work protected by the laws of intellectual property protection. The web site, as well as all the elements therein, is the exclusive property of DovainStudio. Reproduction or representation, either totally or partially, of the web site or of any of the elements therein, as well as their modification, is strictly forbidden. The trademarks and domain names shown in the DovainStudio web site are the exclusive property of DovainStudio.
Any unauthorized reproduction or use of these trademarks or domain names, regardless of their form or intent, is strictly forbidden. DovainStudio has applied all reasonable means to ensure the information obtained in the web site is accurate. However, we make no guarantee about the accuracy, integrity and updating of said information. DovainStudio provides no warranty, either express or implied, regarding all or part of its web site. DovainStudio will not be liable under any circumstance for any direct or indirect damage, regardless of its nature, resulting from your use of the web site.
Applicable legislation, jurisdiction and controversies:
These Terms and Conditions shall be governed by the legislation of Portugal. Any cause of action that may arise will be brought in the appropriate court in the Lisbon capital.
Both access to the web site and use of its contents are subject to the conditions set out in the Terms and Conditions of use of the DovainStudio web site.
Limitation of liability:
DovainStudio does not guarantee or state that the www.dovainstudio.com web site is free of viruses, worms, trojans or other types of destructive material.
COOKIE POLICY
Strictly Necessary Cookies:
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms.
You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
Performance Cookies:
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.
All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
Functional Cookies:
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages.
If you do not allow these cookies then some or all of these services may not function properly.
Targeting Cookies:
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites.
They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
Cookies are small text files that are sent to the user’s device by the web site. Cookies are stored in the device’s hard drive so that the web site can recognize the user and store certain information on him/her so as to allow or improve the service provided.
There are different types of cookies. Some are required to browse through the web site, whereas others are used for other purposes, such as guaranteeing internal security, performing system administration tasks and statistical analyses, studying what sections of the web site are most important for the users and providing a customized experience in the web site.
The Web Site uses cookies that do not run any program or load viruses on your device, so they cannot control it in any way. DovainStudio does not use cookies to obtain information about the device, to store information or to track the activities that are performed. This refers to both your device and to any other device used to access the web site.
Session cookies are temporarily stored in the device and are eliminated when the user closes the browser. If a user registers in the web site, DovainStudio may use cookies to collect personal data that allow the user to be identified in subsequent visits and that facilitate access and registration in the Web Site (for instance, storing his/her username and nationality) or browsing through the Web Site. DovainStudio also uses cookies for system administration purposes and to customize visits to the web site. The web site may contain links to other web sites.
DovainStudio has no access to or control over the cookies and other tracking technologies that are used in third party web sites that may be accessed through the Web Site, over the availability of any content and material published in or obtained through those web sites or over their handling of personal data. Therefore, DovainStudio expressly excludes any liability resulting from the above.
The user shall check the Privacy Policy in third party web sites that are accessed through the Web Site so as to learn about the conditions that apply regarding the handling of personal data, since this Privacy Policy is only applicable in this web site in accordance with the above indications.
Disabling cookies may limit the user’s capability of using this web site and prevent him/her from fully enjoying the features and services provided therein.
Access to the site implies the acceptance of DovainStudio’s use of cookies for the above-stated purposes. Users will have a clear and accessible way of withdrawing that authorization.
Most browsers accept cookies by default, although users can normally change their browser settings to disable this function.
You can obtain more information about how to change your cookie configuration by selecting your browser and following the instructions provided.
